Sleep Well

Privacy Policy

Effective 12 November 2026

In short

Who we are

Sleep Well is published by Tam Duc Studio (Vietnam), the controller of the data described here. Contact: hamhansamu@proton.me.

What stays on your phone

Your saved mixes, favourites, last played mix, timer choice, breathing settings, language and bedtime reminder schedule are stored on your device only and never sent to us. The bedtime reminder is scheduled by your phone, not by our server. Sounds are played from files on your phone; Google Play may download additional sound packs to your device.

What we collect

DataWhenWhy
A random installation identifier created by our server (not your advertising ID)Only if you buy Premium or restore a purchaseTo link your purchase to this installation
Purchase details from Google Play: product, purchase token, purchase and renewal datesOnly if you buy PremiumTo verify the purchase with Google Play and unlock Premium, including after you reinstall
Advertising data collected by Google AdMob (such as advertising ID, IP address, device model)Free version, when an ad is shownTo show ads, personalised only if you agree

We never receive your card details, contacts, location, microphone audio or anything you say.

Advertising

Ads never appear while a sound is playing, on the player or during a breathing exercise. In the EEA, the UK and Switzerland you are asked for consent before any personalised ads; you can change your choice at any time in Settings → Ad privacy choices. Premium removes ads.

Who receives it

We do not sell your personal information.

How long we keep it

DataKept
Installation identifier and purchase recordWhile your purchase is active, then up to 3 years for tax and refund records
Data on your phoneUntil you delete the app or clear its data

Your choices and rights

You can ask us for a copy of your data, to correct it or to delete it, and you can withdraw consent to personalised ads at any time. Write to hamhansamu@proton.me; we answer within 30 days.

Deleting your data

On your phone: uninstall Sleep Well or clear its storage in your phone's settings — this deletes your mixes, favourites and settings.

On our server: if you bought Premium, write to hamhansamu@proton.me and ask us to delete your data. We delete your installation identifier and purchase record within 30 days, except records the law requires us to keep (such as proof of purchase). Uninstalling the app does not by itself delete what is on our server. To cancel a subscription, use Google Play → Payments & subscriptions.

If you are in the EEA or the UK

We rely on contract to verify purchases and provide Premium, and on consent for personalised ads. You may complain to your data protection authority.

Children

Sleep Well is not directed at children under 16, and we do not knowingly collect data from them.

Health

Sleep Well is a relaxation app. It is not a medical device and does not diagnose, treat, cure, or prevent any medical condition. If sleep problems continue, please talk to a healthcare professional.

Changes

If we change this policy, we will update the date at the top and, for significant changes, tell you in the app.

Language

This English version is the binding version. Translations are provided for convenience.